Emson User Documentation

Note

This is currently a work-in-progress and not guaranteed to be correct.

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Getting Started:

• Subscribing
• Setup Inbox
• Embedding Emson Form Widget

Basics:

• Glossary
• What is an Inbox?
• What is a Thread?
• What is a Message?
• Case Management
• Searching for Threads

Agents:

• What is an Agent?
• Thread

Actioners:

• What is an Actioner?

Approvers:

• What is an Approver?

Admins:

• What is an Admin?

Tip

This is a tip