Emson User Documentation

Getting Started:

Subscribing
Setup Inbox
Embedding Emson Form Widget

Basics:

Glossary
What is an Inbox?
What is a Thread?
What is a Message?
Case Management
Searching for Threads

Agents:

What is an Agent?
Thread

Actioners:

What is an Actioner?

Approvers:

What is an Approver?

Admins:

What is an Admin?

Emson User Documentation

Case Management

Case Management

Description of the case management module.

Previous Next

© Copyright 2025, Rezero Consulting Ltd..

Built with Sphinx using a theme provided by Read the Docs.

Emson - Shared Inbox to the next level